Privacy Policy

This Privacy Policy describes how hautejewelshop.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We are committed to protecting the privacy and security of our customers’ information.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device and your interaction with the Site. We may also collect additional information if you contact us for customer support. We refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device Information: We collect certain information about the device you use to access our Site, such as your web browser version, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This is automatically collected using cookies, log files, web beacons, tags, or pixels. We collect this information to load the Site accurately for you, to perform analytics on Site usage to optimize our Site, and for our internal marketing purposes.
  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, processed via a secured payment gateway), and contact details. We use this information to fulfill your order, communicate with you about your order, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Customer Support Information: If you contact us for assistance, we collect the information you provide, such as your name, email address, and the details of your inquiry, to provide support and improve our services.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
  • Your Personal Information is never sold to third parties for their independent marketing purposes.

3. Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For instance, we might use your browsing history on our Site to showcase products you viewed in advertisements on other websites.

4. Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers, subject to your preferences.

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a variety of cookies to ensure a smooth shopping experience, including functionality, performance, advertising, and social media or content cookies. You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

6. Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

7. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, such as the right to access, correct, update, or request deletion of your Personal Information. If you would like to exercise these rights, please contact us through the contact information below.

8. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. We are required to retain this information to comply with legal, regulatory, tax, or accounting obligations.

9. Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last updated” date at the bottom of this page.

10. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using the designated contact form available on our website.

11. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.